Welcome to www.luxurydiamondjewelry.com.

Үйлчилгээний журам болон нөхцөлтэй энд дарж танилцана уу? (Монгол хэлээр)

By using the website you agree to be bound by these Terms and Conditions and any Orders placed by you are bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website.

The Website is provided solely for your personal use. You may not use the Website for any commercial purpose. We reserve the right, at our sole discretion, to change, modify, add, amend or remove any part of these Terms and Conditions from time to time and it is your responsibility to check these Terms and Conditions from time to time for changes. We may modify or withdraw, temporarily or permanently, the Website (or any part of it) and we shall not be liable to you or any third party for any modification to or withdrawal of the Website. If you do not agree to our right to change the Website or the Terms and Conditions from time to time, please do not use the Website.

Please note that these Terms and Conditions do not affect your statutory rights as a consumer.

All text, graphics, photographs, logos, trademarks, artwork, sounds, music, user interfaces, visual interfaces and computer code (the "Content") belongs to Luxury Diamond Jewelry’s (or is licensed to Luxury Diamond Jewelry’s). This Content includes, but is not limited to, the design, structure, selection, coordination, expression, "look and feel" and arrangement of it. The Content is protected by copyright, trademark and other intellectual property rights and you are not permitted to copy, reproduce, republish, upload, post, publicly display, translate, transmit or distribute this Content in any way without Luxury Diamond Jewelry’s' prior written permission.

You agree that any information you submit to the Website including Personal Information shall not be misleading and shall be true and accurate in all respects. If you submit to the Website any communication, idea or materials which may attract copyright or other intellectual property rights you agree that this shall become our property and you agree that anything you submit shall not infringe any right of any third party, nor contain anything libelous or otherwise unlawful, abusive or obscene nor constitute an invasion of privacy. As such, you are and shall remain solely responsible for the content of any submissions you make on the Website and we reserve the right to remove any material you have placed on the Website or to deny you access to the Website at any time in our sole discretion.

1. Product Descriptions on our Website

1.1 We will take all reasonable care to ensure that all Product Descriptions are correct at the time when the relevant information was first entered onto the Website. We have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our Products. What you see will depend on your computer equipment, screen or monitor and we are therefore unable to guarantee that a Product's images are an accurate representation of the actual merchandise. Please refer to our Returns Policy if you are unhappy with your Order.

2. Product Availability

2.1 The Website features Products that have been carefully selected for sale on the Website. Products are subject to availability so once a Product has sold out it will be taken off the Website at the earliest opportunity and may not be available again. As there is a delay between the time when your Order is placed, and the time when the Order is accepted, the stock position relating to particular Products may change. If a Product you have ordered goes out of stock before we accept your Order, then Luxury Diamond Jewelry’s shall not be liable to you for being unable to provide that Product. If such a situation arises, then we shall notify you as soon as possible and you will not be charged for the out of stock Product.

2.2 If, due to unforeseen circumstances or in the event of supply difficulties it is necessary to substitute a perishable Product (please note that this includes perishable Products supplied as part of a hamper), the Product will be of equal or greater value than that which it replaces. We will reimburse you for the cost of returning a substitute Product that you do not wish to accept.

3. Pricing Policy

3.1 All Product prices are in United States ($) dollars and are inclusive of MN value added tax ("VAT") (where applicable), at the appropriate rate, and are correct at the time that the Product Description was first entered on to the Website. Prices of Products may change from time to time and any promotional discounts or offers may also be withdrawn at any time.

3.2 Although we try to ensure all our Product's prices displayed in the Product Description are accurate, errors may sometimes occur. If we discover an error in the price of a Product you have ordered we will be unable to accept your Order and shall contact you as soon as possible in order to give the option of either reconfirming your Order at the correct price or cancelling it. If we are unable to contact you, we will treat your Order in respect of the incorrectly priced item as cancelled.

4. Age restrictions

4.1 We cannot sell the following Products to persons under the age of eighteen (18): knives, Products containing intoxicating liquor or Products containing tobacco. For clarity a drink containing alcohol is classified as "intoxicating" if it contains more than 0.5% of alcohol by volume (0.5% abv). Vintages, labels and closures may vary. All wines are 75cl and all spirits and liquors 70cl unless otherwise stated.

4.2 We cannot sell the following Products to anyone under the age of sixteen (16): chocolate containing liquor, Christmas crackers or cracker snaps or party poppers.

4.3 Games or DVDs cannot be sold to anyone under the age certificate specified on the Product.

4.4 By placing an Order for age-restricted Products such as the above, you warrant that you meet the age requirement for that Product and, in any event, you are at least sixteen (16) years old and the information you provide is truthful and correct. It is an offence to buy or attempt to buy age-restricted Products if you are under age or to purchase such Products for someone else who is under age.

4.5 We reserve the right not to sell or deliver any age-restricted Product to anyone who is, or appears to be, under the required age.

5. Order process

5.1 Luxury Diamond Jewelry’s takes all reasonable care, in so far as possible, to keep the details of your Order and payment secure, but in the absence of negligence on our part we will not be liable for any loss you may suffer if a third party procures unauthorized access to any Personal Information you provide when accessing or placing an Order on the Website. For more information on how we use and protect your Personal Information, please refer to our Privacy & cookie policy.

5.2 The technical steps to place your Order and create a contract of sale between you and us are, as follows:
a) You place an Order on the Website by pressing the 'Proceed to checkout' button at the end of the checkout process. You will be guided through the process of placing an Order by a series of simple instructions on the Website.
b) We will send you an email confirming your Order which will detail the Product(s) (including their Product Descriptions) that you have ordered. This email does not constitute an acceptance of your Order by us.
c) As your Order is shipped by us we will send you a dispatch confirmation email. Please note, that we may also send you an SMS to notify you that your Order has been dispatched. Upon sending either of these emails, your Order will be taken to have been accepted by us unless we have notified you that we do not accept your Order, or you have cancelled it.
d) Subject to us having accepted your Order, we will then arrange for delivery of it to you at your nominated address or make it available for collection on the date and time nominated by you.

5.3 The contract between you and Luxury Diamond Jewelry’s will be concluded in English and subject to the laws of State of Mongolia and the jurisdiction of the Mongolian courts. The contract will complete and title in the Product(s) of your Order (and so risk of loss or damage to such) will pass to you on the later of:
a) the date on which we receive payment in full for the Product(s); or

5.4 We shall be entitled to supply Products ordered as part of one Order in instalments and each instalment shall be deemed to constitute a separate contract between you and us. This may mean that Products are dispatched or available for collection separately. We also reserve the right to supply only part of an Order.

5.5 Non-acceptance of your Order (or parts of your Order) may be due to any one or more of the following non-exhaustive reasons:

a) A product you ordered is out of stock;

b) We are unable to obtain authorization for your payment;

c) We have identified an error with a Product Description;

d) You are not eligible to order a Product, as set out in clause 4 above;

e) There is a system or procurement failure;

f) You fail our customer validation checks; or

g) there are restrictions (legal or otherwise) or practices in relation to a Product which prevent us from being able to sell or deliver it to you.

6. Payment and payment methods on the Website

6.1 We only accept payment for Orders in US ($) dollars.

6.2 We accept payment for Orders by Maestro, MasterCard, Visa, Visa Debit, American Express, Solo, Electron, PayPal, gift cards and e-vouchers.

6.3 If you choose to pay for your Order using a payment card with a foreign currency denominated account, the account will still be taken in US ($) dollars at the foreign exchange rate applied by your relevant credit card provider or bank at the time of processing your Order. Your international credit card provider or bank will determine the exchange rate and may add an additional processing or administration charge which you will be liable to pay.

6.4 By placing your Order and making an offer to buy a Product, you authorize us to transmit information (including any updated information) or to obtain information about you from third parties from time to time and this may include verification checks involving your debit or credit card number or credit reports in order to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization, to protect you and us from fraud; and to enable us to arrange delivery of your Order to your nominated delivery address.

7. VAT and Non-EU Customs

7.1 All Product prices shown on the Website are exclude of any applicable MN VAT.

7.2 Where you have requested delivery of your Order to an EU country, the total cost of your Order will include MN VAT.

7.3 Where you have requested delivery of your Order to a non-EU country, the total cost of your Order will not include MN VAT. However, it will include any taxes, duties, fees, levies or other charges levied by that non-EU country, which will be added to your Order at checkout and paid on your behalf by Luxury Diamond Jewelry’s to the relevant local customs authorities.

7.4 You will be the importer for the international delivery of your Order (i.e. any Order delivered to a country other than the MN). Therefore, before placing an Order, it is your responsibility to check that the Products you are planning to import comply with state and federal government import regulations, and that there are no local requirements or restrictions which may affect receipt of your Order. If any customs requirements apply or charges are due, you agree to be responsible for these.

8. Promotional discounts, e-vouchers and gift cards

8.1 Any coupon, discount, offer or promotional discount offered on the Website is valid only for use as part of a purchase made via the Website, unless otherwise stated and subject to availability.

8.2 Luxury Diamond Jewelry’s' gift cards can be used to purchase Products via the Website or over the telephone. Luxury Diamond Jewelry’s' e-vouchers can only be used to purchase Products via the Website.

8.3 A gift card or e-vouchers cannot be exchanged for cash or refunded.

8.4 If the Products purchased online total less than the value of your gift card, any balance will be left as credit for you on your gift card. If the Products purchased online total less than the value of your e-voucher, then any balance shall be forfeited and not reimbursed.

8.5 When redeeming a gift card via the Website or over the telephone, you will be required to give the serial number on the gift card, and the online security code which is revealed by scratching off the holographic panel on the gift card. In relation to an e-voucher, in order to redeem this via the Website, you will need to enter both the registered email address to which the e-voucher was originally sent, as well as the serial number appearing on the e-voucher itself.

8.6 If your gift card becomes accidentally damaged or if you have any issues with using your gift card or e-voucher, please contact Luxury Diamond Jewelry’s' Customer Services here or by calling +976-96186099.

9. Gift message

9.1 A gift message facility is available on certain Orders and is available for your own personal and strictly non-commercial use. We do not take any responsibility for the contents of messages communicated by you to a third party. Where you use this facility you agree that your message will not include any material that could be construed as defamatory, abusive, obscene, racist, offensive, harassing, threatening, vulgar or which could cause embarrassment or distress to any person. You agree not to impersonate any person, including but not limited to any of our employees or customers. The gift message facility is currently only available in the Latin alphabet with standard characters.

10. Delivery

10.1 You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your Order is going to, but also the name of its recipient. We cannot be liable for the delivery of your Order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.

10.2 All parcels will be delivered by us and will require a signature on delivery.

10.3 Please note that delivery of your Order may take longer during sale or other busy periods.

Deliveries within the MN

10.4 In relation to Orders delivered within the MN only, you can have Products from the same Order shipped to multiple addresses. Select this option at checkout and click on the 'Edit' buttons in your shopping basket to select an address for each Product.

International Delivery

International Delivery Destinations

10.5 You may request international delivery of your Order. For the purposes of these Terms and Conditions, we consider "international delivery" to relate to the delivery of your Order to a country outside of the MN. For the full list of countries that we currently deliver to, please see International Delivery You may select the international delivery option at the end of the checkout process, and by specifying a delivery address outside of the MN.

International Delivery Charges

10.6 We will notify you of the international delivery charge(s) applicable to your Order at the checkout and the amount will be added to the total amount of your Order.

International Delivery Lead Times

10.7 Delivery lead times of your Order to an international address will vary according to its destination. Please see our Dispatch and Delivery section for more information.

10.8 We will make every effort to deliver your Order within the estimated timescales. However delays are occasionally inevitable due to unforeseen factors or events outside our control, for example, material shortages, travel or transportation disruption, and import delays or higher than anticipated demand. Luxury Diamond Jewelry’s shall not be liable for any delay or failure by us to deliver your Order within the estimated timescales.

Product Restrictions

10.9 As identified in clause 5 above, there may be instances where due to restrictions (legal or otherwise) or practices in relation to a Product, we are prevented from being able to deliver it to you. Luxury Diamond Jewelry’s shall not be held liable in relation to any Product that we are unable to sell or deliver to you as a result of such restrictions. Please refer to the Product Description of your selected Product(s) to see if any restrictions apply. In the event that a restriction is enforced after you have placed your Order with us, we will do our utmost to notify you as soon as reasonably practicable.

11. Order Cancellation

If you change your mind about wanting goods you have ordered, please see the general returns information at Section 12 below.

11.1 If, for any reason, you wish to cancel any order you have placed before it has been collected for dispatch by your carrier, please contact Luxurydiamondjewelry.com Customer Service team here or by calling 00976-96186099.

11.2 As it is our policy to try to process orders immediately it may not always be possible to stop an order from being collected by your carrier for dispatch. After collection by your carrier for dispatch our Returns Policy at clause 12 will apply. Please note that your right to return goods does not apply to certain products as set out in clause 12.2.

11.3 We are unable to accept order cancellations for personalized, perishable or time critical goods. Please see the following list for some non-exhaustive examples:

  1. Goods which have been altered, or personalized to a customer's specification;
  2. Newspapers and magazines;
  3. Event tickets;
  4. Hampers, food, beverages and perishable goods (including flowers); and
  5. Beauty items including toiletries and cosmetics which have been opened, tested or partially used and which cannot be returned in the same physical state to which they were purchased; and
  6. e-vouchers.

12. Returns Policy

12.1 Products must be returned in a saleable condition meaning that they must be unused and in their original packaging with garment tags and any other security devices or seals still attached and in tact. We reserve the right to consider the condition of any Product that you wish to return and make the any deductions if there are indications that the Product, its tags, security devices or seals having been used, removed, broken or tampered with.

12.2 Please note that your right to cancel or return a Product does not apply to personalized, perishable or time critical Products. The following list provides some non-exhaustive examples of Products you cannot cancel or return:

a) Products which have been made to measure, altered, or personalized to your specification;

b) Newspapers, periodicals or magazines (with the exception of a subscription contract for such publications);

c) Event tickets;

d) Hampers, food, beverages and other perishable goods, such as flowers. Should you have any issues with an Order for flowers, please see below for more information;

e) Unsealed audio or video recordings (such as CDs, DVDs) or unsealed computer software; and

f) Unsealed beauty items including toiletries and cosmetics which have been opened, tested or partially used.

12.3 Where lingerie, swimwear, cosmetics and earrings are protected by hygiene seals, you are required to take reasonable care by not removing the hygiene seals. Refunds will not be provided if the hygiene seals have been removed, broken or tampered with.

12.4 Please note that clauses 12.3 and 12.4 do not apply to faulty or incorrectly supplied Products where your statutory rights are unaffected.

How to return an item

12.5 If you have a Luxury Diamond Jewelry’s Account, you can return a Product or Order to us by taking the following steps:

a) Sign into your Luxury Diamond Jewelry’s Account via the Website.

b) Go to "My Orders".

c) Select the Order number you would like to return.

d) Click on 'Return Items'.

e) Select the individual Product(s) and quantity or "Return all items". Please also state the reason for the return.

f) Click 'Continue'.

g) A returns address label will appear on screen, as well as being sent to your email address which you must print out and attach to the outside of your returns parcel.

12.6 If you placed your Order via the Website's guest checkout please call our Customer Services team on +976-96186099 or contact us here and they shall help provide you with a returns address label.

PayPal Returns

12.7 If you wish to return an Order that you purchased using PayPal, you can return it to us by post, in which case, you must follow the processes outlined above. We will then process a refund directly to your PayPal account.

13. Returns to third party suppliers

Coming soon………

14. Refunds policy

14.1 If you placed your Order online and paid for it to be delivered, then within two (2) days of receiving your Order back by post we will refund you the original purchase price for your Order, provided that you return the Product(s) to us in a saleable condition. Please note that we will not refund the original delivery charge or any applicable local customs duties charged to you at checkout and paid to your local customs authority. Certain countries permit refunds of customs duties paid on Products you subsequently return. However, you will need to apply to your local authority to process that.

15. Promotional discounts and refunds

15.1 If a promotional discount applied to your Order originally, then the same discount will be applied to each Product of your Order that you return. This means that you will only be refunded the amount that you originally paid for your Order or any given Product. Further, any free promotional gift given with an Order must also be returned if you are returning the Product(s) to which the gift related.

16. Luxury Diamond Jewelry’s Account, Personal Information and security

16.1 When you register for a Luxury Diamond Jewelry’s Account, you warrant that:

a) The Personal Information which you are required to provide when you register as a customer is true, accurate, current and complete in all respects; and

b) You will notify us immediately of any changes to the Personal Information by contacting our Customer Services team here or by calling +976-96186099.

16.2 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

16.3 You are fully responsible for maintaining the confidentiality of your Luxury Diamond Jewelry’s Account and Personal Information, and all activities that occur in relation to your Luxury Diamond Jewelry’s Account and Personal Information. You agree to immediately notify us of any unauthorized use of your Luxury Diamond Jewelry’s Account or Personal Information and, any breach of security or misuse, or suspected breach of security or misuse of such. Please ensure that you exit from your Luxury Diamond Jewelry’s Account at the end of each session if you use a shared computer. We cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.

16.4 Your Personal Information shall be used and protected in accordance with our Privacy & cookie policy.

17. Material and Activity Prohibited

17.1 Please choose carefully the material you post on the Website and which you provide to other Users. You must not misuse the Website. You will not: send or otherwise post unauthorized commercial communications to Users (such as spam); upload viruses, trojans, worms, logic bombs or other malicious code; corrupt data; cause annoyance to other Users; post material that is hateful, threatening, pornographic, or that contains nudity or graphic or gratuitous violence; use the Website to do anything unlawful, misleading, malicious or discriminatory; facilitate or encourage any violation of these Terms and Conditions.

17.2 We reserve the right, in our sole discretion, to reject, edit or refuse to post any material and to remove any material from the Website, whether or not the material is expressly prohibited by these Terms and Conditions, or to restrict, suspend, or terminate your access to all or any part of the Website or your Luxury Diamond Jewelry’s Account at any time, for any or no reason, with or without prior notice, and without liability.

17.3 Luxury Diamond Jewelry’s community areas are subject to the following 'Community Area Rules':

a) Luxury Diamond Jewelry’s advises you not to reveal your Personal Information to anyone else that would allow you to be identified, including but not limited to: telephone number, home address, business address, delivery address or email address.

b) Luxury Diamond Jewelry’s reserves the right to close any Luxury Diamond Jewelry’s Account if we believe a User is using proxy Internet Protocol addresses as a method to hide the use of multiple accounts or to disrupt the Website in any way. If you use multiple logins for the purpose of disrupting the Website we may take action against you and close your Luxury Diamond Jewelry’s Account(s).

c) By submitting any material to us, you automatically grant Luxury Diamond Jewelry’s a royalty-free, perpetual, exclusive right and license to use, modify, edit, adapt, publish, re-use, translate, distribute, perform and display such material in whole or part worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

d) You acknowledge that we are not obliged to publish any material submitted by you.

e) By submitting any material to us, you agree to use the Website in accordance with these Community Area Rules and the Terms and Conditions.

f) If you fail to abide by these Community Area Rules you may be sent an email which informs you why your contribution has been refused or edited. This email will also include a warning that continuing to break the rules may result in action being taken against you or your Luxury Diamond Jewelry’s Account(s). Action may include any material posted by you being checked before being allowed to go on the Website or a temporary or permanent suspension of your ability to participate in any or all of the Website.

g) Luxury Diamond Jewelry’s reserves the right to edit or delete any contribution, or take action against any User, at any time, for any reason.

h) If you do not want to grant Luxury Diamond Jewelry’s the permission set out above on these terms, please do not submit or share your contribution on the Website.

18. Linking to the Website

18.1 You must not establish any link to the Website to suggest any form of association, approval or endorsement on our part where none exists or establish a link from any website that is not owned by you.

18.2 The Website must not be framed on any other site, and you may not create a link to any part of the Website other than the home page.

19. Compliance with Laws

19.1 The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

20. Liability and Indemnity

20.1 While we will use reasonable endeavors to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

20.2 We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of material uploaded or transmitted through the Website.

20.3 To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer.

20.4 We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Terms and Conditions for any direct, special, incidental, indirect or consequential damages including loss of profit or loss of opportunity that result from the use of, or the inability to use, the material or Content on the Website or the performance of any Product purchased through the Website or the conduct of other Users of the Website, even if Luxury Diamond Jewelry’s has been advised of the possibility of such damages.

20.5 The Website may also contain links to other websites, which are not operated by Luxury Diamond Jewelry’s. When you activate any of these you will leave the Website and we have no control over, and will accept any responsibility or liability in respect of, the material on any website which is not under our control.

20.6 You agree to fully indemnify, defend and hold us and our agents, officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms and Conditions (including Community Area Rules) by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your Luxury Diamond Jewelry’s Account and/or your Personal Information.

20.7 We may terminate your use of the Website immediately if we consider that you have breached these Terms and Conditions.

20.8 Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

21. Comments and Complaints Procedure

21.1 Please contact us if you have any comments or complaints by contacting our Customer Services team here or by calling +976-96186099. We will always endeavor to resolve any dispute as swiftly as possible.

22. General

22.1 We may change these Terms and Conditions at any time. If any clause of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that clause shall be deemed severable from the Terms and Conditions and shall not affect the validity and enforceability of the remainder of these Terms and Conditions which shall continue to have full force and effect.

22.2 We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.

22.3 If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any clause of these Terms and Conditions.

22.4 Luxury Diamond Jewelry’s reserves the right to amend, remove or vary the Website, any page of the Website, any Content on the Website, or any service offered on the Website at any time and without notice.

23. Entire Agreement

23.1 These Terms and Conditions govern our relationship with you and supersede any and all preceding and contemporaneous agreements between you and Luxury Diamond Jewelry’s. Any waiver of any provision of the Terms and Conditions will only be effective if in writing and signed by a Director of Luxury Diamond Jewelry’s. You confirm that, in agreeing to accept the Terms and Conditions, you have not relied on any representation save insofar as the same has expressly been made a clause of these Terms and Conditions and you agree that you shall have no remedy in respect of any representation. Your statutory tights are not affected by these Terms and Conditions.

24. Our details

24.1 www.luxurydiamondjewelry.com operated by Empire Anaa LLC and which is registered in Mongolia with Number of State Registration: 9011140030, company number 5201217, Registered Office: 2001001 Own House 6th micro region, 10th district, Bayangol district Ulaanbaatar. Call more details: direct -0976-96186099 or contact with us.

25. Definitions

25.1 The following definitions shall apply to these Terms & Conditions:

"EU" means the following European Union nation states: Austria, Belgium, Bulgaria, Croatia, Cyprus (excluding the UN buffer zone and the part of Cyprus to the north of the buffer zone where Republic of Cyprus does not exercise effective control but including the UK Sovereign bases of Akrotiri and Dhekelia), Czech Republic, Denmark (excluding the Faroe Islands and Greenland), Estonia, Finland (excluding the Åland Islands), France (excluding Martinique, French Guiana, Guadeloupe, Reunion, St Pierre and Miquelon), Germany (excluding the island of Heligoland, and Büsingen), Greece (excluding Mount Athos (also known as Agion Oros), Hungary, Ireland, Italy (excluding Campione d'Italia, the Italian Waters of Lake Lugano and Lvigno), Latvia, Lithuania, Luxembourg, Malta, Netherlands (excluding the Antilles), Poland, Portugal (including the Azores and Madeira), Romania, Slovakia, Slovenia, Spain (excluding the Canary Islands, Ceuta, and Melilla but including the Balearic Islands), Sweden and the UK (excluding the Channel Islands, Gibraltar but including the Isle of Man).

"e-vouchers" means an e-voucher issued and emailed to you by Luxury Diamond Jewelry’s only;

"gift cards" means a gift card issued by Luxury Diamond Jewelry’s only;

"Non EU" means any other country not listed in the definition of EU above.

"Order" means an online transaction made by you via the Website for one or more Products, to which these Terms and Conditions apply.

"Personal Information" means the details you provide to us when you use the Website, such as your name, e-mail address, billing address, delivery address, telephone number, Product selections, credit card or other payment information and a password.

"Product" means a product displayed for sale on the Website.

"Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided which shall include, but not be limited to, all details, prices (cost of the Product and delivery charges), photographic representations and descriptions of a Product. It shall also include, where appropriate, specific delivery dates and times, warranties, after-sales service and guarantees about that Product.

"Luxury Diamond Jewelry’s Account" means your personal customer account set up by you on the Website.

"Terms and Conditions" means these terms and conditions.

"We", "us" or "Luxury Diamond Jewelry’s" means Empire Anaa LLC, as the context may require. Please note, that when arranging delivery of your Order, Luxury Diamond Jewelry’s may instruct a third party courier or postal carrier to deliver it to you. However, Luxury Diamond Jewelry’s will ultimately be responsible for managing the delivery of your Order, so for the purposes of these Terms and Conditions, all references to "we", "us", or "Luxury Diamond Jewelry’s", will be taken to include such third parties.

"Website" means the website located at www.luxurydiamondjewelry.com or any subsequent URL which may replace it.

"Users" means the users of the Website collectively.

"You" means a user of this Website.